Frequently Asked Questions
Generally Asked Questions
I never got my order, what to do?
For any questions or assistance regarding your order or our services, please reach out to our Customer Service team through any of the following channels. Our customer experience team is available from Monday to Saturday, 10 AM to 5 PM.
WhatsApp/Call: +961 71606352
E-mail: info@gamine.store
Instagram: @gamine.lb
We look forward to assisting you and ensuring a smooth and pleasant shopping experience with GAMINE.
How do i take care of my clothes?
Please follow fabric care instructions found on products pages and tags.
Returns & Refunds
What is your return policy?
Returns are available and must be made within 3 days of delivery.
You will receive your refund as a store voucher.
Can I exchange an item?
We unfortunately currently do not offer exchanges.
However, you can return your products and make a new order.
We look forward to assisting you and ensuring a smooth and pleasant shopping experience with GAMINE.
WhatsApp/Call: +961 71606352
E-mail: info@gamine.store
Instagram: @gamine.lb
Shipping & Delivery
How long will it take to receive my order?
2 to 4 working days once the package reaches the delivery company’s warehouse. We’re doing our best to deliver it promptly for you. ⏳
Go to Shipping & Delivery
How to track my order?
Here's how you can track your order. Please reach out to us if you have any question.
Do you ship internationally?
Unfortunately, we currently do not offer international shipping. However, it is a possibility we may consider in the near future . ✈️
